How does CARI.net’s 14-day money-back guarantee work?

CARI.net offers a 14-day money-back guarantee for eligible first-time customers when service issues arise from systems fully controlled by CARI.net. The policy outlines start date, qualifying incidents, exclusions for customer-caused or third-party downtime, and how refund amounts are calculated under stated terms.

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14 Day Money-Back Guarantee

Service Commitment

Server delivered free of hardware or software defects.
Uninterrupted power and network service commitment.
Support availability via phone or case system, 24x7x365.

Eligibility Conditions

Applies to first-time purchasers only.
14-day period starts when login credentials are issued.
Issue must be technical and fully within CARI.net control.
No refund for customer-caused or third-party software downtime.

Refund Terms

Refund amount covers setup fee and first month of service minus a $50 restocking fee. Refund decisions are made at CARI.net’s sole discretion and considered final under this policy.

Service Commitment

Eligibility Conditions

Refund Terms

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