CARI.net provides Email Billing Reminders to all of our customers. Reminders are sent 10 days before the account becomes due. These reminders reflect amounts which are currently due (current statement) as well as items which will become due in the near future.
The account due date is set when the first product is purchased from CARI.net. All subsequent purchases (with the exception of Overage Charges & Domain Renewals) are added to the account and prorated to match the original billing date. Overages (charges for Bandwidth & Database Space that occur throughout the month regardless of the account due date) & Domain Renewals must be paid within 10 days of being posted to the account. A 10 day billing reminder will be sent for any additional charges which do not coincide with the standard account due date.
Since CARI.net provides turnkey reseller tools for all of our customers, we have enabled these same billing policies for each account that our customers resell. Should you begin reselling CARI.net services, each of your customers will have their own due date. Any subsequent purchases made by each of your customers will be prorated to that specific customer’s due date. This may result in top level CARI.net customers (direct customers) having more than 1 due date per month.
Services are suspended at 12pm PST on the day following the due date if not paid.
In order to add new services to your CARI.net account, each customer must carry a balance large enough to purchase the needed service, or must pay at the time of purchase. (All services are pre-paid)